Revocation

Withdrawal Notice for a Contract for the Supply of Digital Content Not Delivered on a Tangible Medium

Withdrawal Notice

A con­sumer is any nat­ur­al per­son who enters into a legal trans­ac­tion for pur­pos­es that are pre­dom­i­nant­ly nei­ther attrib­ut­able to their com­mer­cial nor their self-employed pro­fes­sion­al activ­i­ty.

Right of Withdrawal

You have the right to with­draw from this con­tract with­in four­teen (14) days with­out giv­ing any rea­son. The with­draw­al peri­od shall be four­teen (14) days from the day the con­tract is con­clud­ed.

To exer­cise your right of with­draw­al, you must inform us (index­tor Con­sult­ing GmbH, Gise­las­traße 49a, 96049 Bam­berg, Ger­many, email: info@indextor.com, Phone: +49 951 / 9939429–0) by means of a clear state­ment (e.g. a let­ter sent by post or an e‑mail) of your deci­sion to with­draw from this con­tract.

You may use the attached mod­el with­draw­al form, but it is not manda­to­ry. To meet the with­draw­al dead­line, it is suf­fi­cient for you to send your noti­fi­ca­tion of exer­cis­ing your right of with­draw­al before the with­draw­al peri­od expires.

Effects of Withdrawal

If you with­draw from this con­tract, we shall reim­burse to you all pay­ments received from you, includ­ing deliv­ery costs (except for the addi­tion­al costs result­ing from your choice of a type of deliv­ery oth­er than the least expen­sive stan­dard deliv­ery offered by us), with­out undue delay and no lat­er than four­teen (14) days from the day on which we receive the noti­fi­ca­tion of your with­draw­al from this con­tract.

We will make the reim­burse­ment using the same means of pay­ment as you used for the ini­tial trans­ac­tion, unless express­ly agreed oth­er­wise with you; in any event, you will not be charged any fees for such reim­burse­ment.

Model Withdrawal Form

(If you wish to with­draw from the con­tract, please com­plete this form and send it back.)

• To: [Insert: name/company, address, e‑mail address and, if avail­able, fax num­ber]
• I/We (*) here­by with­draw from the con­tract con­clud­ed by me/us (*) for the pur­chase of the fol­low­ing goods (*) / for the pro­vi­sion of the fol­low­ing ser­vice (*)
• Ordered on (*) / received on (*): __________________________
• Name of consumer(s): __________________________
• Address of consumer(s): __________________________
• Sig­na­ture of consumer(s): __________________________ (only if this form is sub­mit­ted on paper)
• Date: __________________________

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(*) Delete as applic­a­ble.

Exclusion or Premature Expiry of the Right of Withdrawal

The right of with­draw­al does not apply to con­tracts for the sup­ply of dig­i­tal con­tent that is not pre-pro­duced and where the pro­duc­tion is based on an indi­vid­ual selec­tion or deter­mi­na­tion by the con­sumer, or that is clear­ly tai­lored to the consumer’s per­son­al needs.

The right of with­draw­al expires pre­ma­ture­ly if we have start­ed per­form­ing the con­tract only after you have:

• giv­en your express con­sent, and at the same time con­firmed your acknowl­edge­ment that you will lose your right of with­draw­al once we begin per­for­mance of the con­tract; and
• we have pro­vid­ed you with the con­fir­ma­tion of your state­ment with­in a rea­son­able time after the con­clu­sion of the con­tract, but no lat­er than upon deliv­ery of the goods or before per­for­mance of the ser­vice begins, on a durable medi­um.

Please note that we may make the con­clu­sion of the con­tract depen­dent on the above con­sent and acknowl­edge­ment.

The right of with­draw­al also expires pre­ma­ture­ly if we have start­ed per­form­ing the con­tract only after you have giv­en your express con­sent and at the same time con­firmed your acknowl­edge­ment that you will lose your right of with­draw­al once we begin per­for­mance of the con­tract. We may make the con­clu­sion of the con­tract depen­dent on the above con­sent and acknowl­edge­ment.

Ver­sion 01/2026